• Home
  • Shipping Policy

Shipping Policy

 

US Domestic Shipping Rates:

US Standard Shipping:

Total Order $ AmountCostShipping Time
$0 +FREE3 - 6 Business Days


  

Canada Shipping Rates:

Standard Shipping: 

Total Order $ AmountCostShipping Time
$0 - 74.99$15.008 - 14 Business Days*
$75 +Free8 - 14 Business Days*


 

International Shipping Rates:

Rates will be calculated based on location via USPS and DHL. We are working to bring these rates down. 

 

 *Shipping Time: Business days do not include Saturdays, Sundays, or US Holidays. BUT, there's always the chance you get your order sooner :)

**Free Shipping: Qualifies for orders equal to or greater the amount listed after all discounts/coupons have been applied. 

 

__________________________________________________________________

 

 

FAQ / General Information:

Please make sure that your address is correctly entered and includes all relevant and/or required information to ensure your package is properly delivered. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

 

Processing Information:

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take 5-8 business days (excluding Saturdays, Sundays, and Holidays) to process.

 

Shipping Fees:

Shipping fees are non-refundable. If you refuse any shipments from luvmemore.com, you are responsible for original shipping charges, plus the cost of returning the package. All applicable amounts will be deducted from any credit issued. 

 

Delivery Claims:

If you have not received your package, despite tracking confirmation, you have 10 days to notify us and file a claim. Claims can take up to 30 days to complete, depending on the carrier used. 

WHAT ARE YOU LOOKING FOR?

View all products

Empty result

MY BAG

SUBTOTAL

PROCEED TO CHECKOUT VIEW SHOPPING BAG
Your shopping bag is empty.
MY WISH LIST
VIEW WISH LIST
Your wish list is empty.
HERE TO HELP

Thanks for subscribing!

Continue shopping
LUVMEMORE Size Chart

Returns

US returns are FREE. 

Email us at contact@luvmemore.com and we will send over a shipping label for your return. 

Please ensure the items you would like to return are accordance with the following policy:

  • Products must be sent back within 30 days of the delivery date
  • Products must be unworn and unwashed with original tags attached
  • Damaged, defective, incorrect items must be reported no more than 2 days after delivery. We cannot issue a refund should we receive this information after the allotted time frame
  • Returns are processed up to 6-8 business days after your items have been received

To complete your return, please include a receipt or proof of purchase.

Return Shipping
To return your product, please return the item(s) as you received them using the return label provided to you and include your receipt and order number.

Mail your product to:
LUVMEMORE Attn: Returns
525 7th Avenue 
Suite 1011 
New York New York US 10018

For orders outside of the US, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are returning an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Should an issue occur, we cannot verify a return's status without a tracking number.

 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you once your return has been approved.

If your return qualifies, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us 

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We currently do not offer exchanges as we cannot ensure that the desired style/size will be available by the time we receive your returned item. 

Instead, please return your item as per our returns policy and repurchase your desired style/size. 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

WISH LIST AND COMPARE

Do you want to add products to your personal account?

    YES
    NO